DNA Testing: What to Do If Your Test Comes Back Inconclusive

Inconclusive DNA Results

An inconclusive DNA result can be frustrating, but it doesn’t always mean something went wrong. In this post, we’ll break down what “inconclusive” really means, why it can happen, and what you can do to get more definitive answers.

What Does “Inconclusive” Mean?

An inconclusive result means that the lab couldn’t determine a clear outcome based on the DNA profiles tested. It’s not a yes, and it’s not a no; it’s simply that there wasn’t enough statistical confidence to support either conclusion. This can happen in many DNA Tests. Especially Sibling, Avuncular, and Grandparent Relationship Tests.

This doesn’t reflect an error or a failure. It’s simply the nature of some DNA relationships and sample conditions.

Common Reasons for Inconclusive Results

  1. Too Few Genetic Markers Shared
    Especially in sibling or avuncular testing, borderline DNA sharing between individuals may not provide a strong enough match for confidence.

  2. No Additional Participants
    Adding a known parent (such as the mother) often improves accuracy and can shift an inconclusive result to a conclusive one.

  3. Contamination
    Cross-contamination (e.g., touching swabs with bare hands or storing samples improperly) may result in unclear or mixed DNA profiles.

What to Do Next

  • Contact Customer Support: They can explain your result in detail and offer guidance.

  • Set up a re-test: You may be eligible for a discounted retest or fresh collection.

  • Add a Third Party: Including a known relative, like a biological mother of one of the participants, can significantly improve clarity.

  • Change Your Test: Depending on the test type, you may have other options to help determine a relationship.

How to Prevent Inconclusive Results

  • Include a known parent in Sibling, Avuncular, and Grandparent Testing. We include them at no cost in the initial stages (may cost extra to add later and for forensic relationship testing).

  • Follow all collection instructions carefully

  • Label each sample clearly and avoid sample mix-ups

  • Send samples promptly and store them in a dry, room-temperature environment

FAQs

Q: Will I have to pay again if my test was inconclusive?
A: In many cases, retesting is offered at a discounted rate. Contact support for eligibility.

Q: Can I get a conclusive result the second time?
A: Absolutely, especially if a new participant is added or better-quality samples are submitted.

Q: Does this mean I’m not related?
A: Not necessarily. It just means the test couldn’t determine it with confidence.

For any questions Contact Our Support Team